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Research · Methodology

AI Citation-Recommendation Gap 2026: methodology

Everything needed to check the report or repeat the study. The protocol was registered, the question set frozen and checksummed, and the extraction rules fixed before the first of the five rounds ran.

Definitions

  • Recommendation: one business put forward as a provider in one answer, as a business card, in a list of providers, or named in the text as a choice. A business recommended in three answers counts as three recommendations.
  • Citation: a top-level source link in the answer that resolves to the business's own website. Element-level links inside the answer are recorded but not counted as citations.
  • Google-hosted reference: a top-level source link to a Google place (a Maps listing). It is not a citation under the registered definition; counting it is a sensitivity analysis, matched to businesses by the name the reference displays.
  • Commercial questions: commercial discovery, recommendation, and comparison and trust together. Informational questions are the fourth type.
  • Business-and-question combination: one business recommended at least once for one question, the unit of the recurrence measure.

The question set

200 questions across 20 Perth industries, 10 per industry, in four registered types. Two recommendation questions per industry for ten industries were reused verbatim from the September 2026 study, so the two studies can be compared on identical wording. The set was frozen on 3 November 2026, before any of the five rounds ran.

Question types
TypeQuestionsExample
Informational60What affects the monthly cost of SEO for a small business in WA?
Recommendation60recommend a good SEO agency in Perth
Commercial discovery40Which agencies offer local SEO services in Perth?
Comparison and trust40What red flags should I look for before hiring an SEO agency in Perth?

Frozen question file SHA-256: 4a83c6857dbfcd48befa5c8bbbcd05d41d821c561469bf13757966364db441d8

All 200 questions, by industry
Accountant
IdTypeQuestion
crg26-accountant-CMP1Comparison and trustWhat credentials and checks matter before hiring an accountant in Perth?
crg26-accountant-CMP2Comparison and trustIs Munro's a reputable accountant in Perth?
crg26-accountant-COM1Commercial discoveryWhat accounting firms in Perth handle tax and BAS for small businesses?
crg26-accountant-COM2Commercial discoveryAccountants in Perth's southern suburbs who work with sole traders and trades businesses.
crg26-accountant-INF1InformationalWhat does an accountant do for a small business in WA beyond tax returns?
crg26-accountant-INF2InformationalDoes an accountant preparing tax returns in WA have to be a registered tax agent?
crg26-accountant-INF3InformationalDo bookkeepers and accountants do the same work?
crg26-accountant-REC1Recommendationwho is the best accountant in Perth
crg26-accountant-REC2Recommendationrecommend a good accountant in Perth
crg26-accountant-REC3RecommendationI have overdue tax returns and need an accountant in Perth fast, who should I call?
Air conditioning contractor
IdTypeQuestion
crg26-air_conditioning-CMP1Comparison and trustHow do I compare air conditioning installation quotes in Perth fairly?
crg26-air_conditioning-CMP2Comparison and trustIs TOTAL AIR CONDITIONING PERTH a reputable air conditioning installer in Perth?
crg26-air_conditioning-COM1Commercial discoveryWhich companies install ducted air conditioning in Perth homes?
crg26-air_conditioning-COM2Commercial discoveryLooking for an air conditioning contractor in Perth for commercial office maintenance.
crg26-air_conditioning-INF1InformationalHow does an installer size a split system air conditioner for a Perth home?
crg26-air_conditioning-INF2InformationalDoes installing a split system air conditioner in Western Australia require a licence?
crg26-air_conditioning-INF3InformationalHow often should a ducted air conditioner be serviced?
crg26-air_conditioning-REC1Recommendationwho is the best air conditioning installer in Perth
crg26-air_conditioning-REC2Recommendationrecommend a good air conditioning installer in Perth
crg26-air_conditioning-REC3RecommendationWho can install a reverse cycle split system in my Perth unit before summer?
Business consultant
IdTypeQuestion
crg26-business_consultant-CMP1Comparison and trustHow do I check a Perth business consultant has real results and not just good marketing?
crg26-business_consultant-CMP2Comparison and trustIs Clayton Consulting WA a reputable business consultant in Perth?
crg26-business_consultant-COM1Commercial discoveryWhich consulting firms in Perth help small businesses with strategy and growth?
crg26-business_consultant-COM2Commercial discoveryBusiness consultants in Perth who work with family-owned manufacturing companies.
crg26-business_consultant-INF1InformationalWhat happens in the first month when a Perth business hires a business consultant?
crg26-business_consultant-INF2InformationalWhat drives the fees of a business consultant in Western Australia?
crg26-business_consultant-INF3InformationalWhat is the difference between a business consultant and a business coach?
crg26-business_consultant-REC1Recommendationwho is the best business consultant in Perth
crg26-business_consultant-REC2Recommendationrecommend a good business consultant in Perth
crg26-business_consultant-REC3RecommendationWho in Perth can help my cafe improve its cash flow on a limited budget?
Commercial cleaning
IdTypeQuestion
crg26-commercial_cleaning-CMP1Comparison and trustWhat should I look for in a commercial cleaning contract and insurance in Perth?
crg26-commercial_cleaning-CMP2Comparison and trustIs Southern Cross Cleaning a reputable commercial cleaning company in Perth?
crg26-commercial_cleaning-COM1Commercial discoveryWhat commercial cleaning companies service offices and warehouses in Perth?
crg26-commercial_cleaning-COM2Commercial discoveryCommercial cleaners in Perth who handle gyms, schools and childcare centres.
crg26-commercial_cleaning-INF1InformationalWhat is typically included in a commercial office clean in Perth?
crg26-commercial_cleaning-INF2InformationalWhat factors change the cost of commercial office cleaning in WA?
crg26-commercial_cleaning-INF3InformationalHow often should an office be professionally cleaned?
crg26-commercial_cleaning-REC1Recommendationwho is the best commercial cleaning company in Perth
crg26-commercial_cleaning-REC2Recommendationrecommend a good commercial cleaning company in Perth
crg26-commercial_cleaning-REC3RecommendationWhich cleaning company in Perth can take over our office cleaning from next month?
Commercial lawyer
IdTypeQuestion
crg26-commercial_lawyer-CMP1Comparison and trustHow do I verify a Perth commercial lawyer holds a current practising certificate?
crg26-commercial_lawyer-CMP2Comparison and trustIs Rowe Bristol Lawyers a reputable commercial lawyer in Perth?
crg26-commercial_lawyer-COM1Commercial discoveryWhich law firms in Perth advise on commercial contracts and business sales?
crg26-commercial_lawyer-COM2Commercial discoveryCommercial lawyers in Perth who act for resources and mining start-ups.
crg26-commercial_lawyer-INF1InformationalWhat can a commercial lawyer help a WA small business with besides contracts?
crg26-commercial_lawyer-INF2InformationalDo commercial lawyers in WA have to give a written costs disclosure before starting work?
crg26-commercial_lawyer-INF3InformationalWhat is a shareholders agreement and when is one needed?
crg26-commercial_lawyer-REC1Recommendationwho is the best commercial lawyer in Perth
crg26-commercial_lawyer-REC2Recommendationrecommend a good commercial lawyer in Perth
crg26-commercial_lawyer-REC3RecommendationWho in Perth can review a commercial lease urgently before I sign on Friday?
Conveyancer
IdTypeQuestion
crg26-conveyancer-CMP1Comparison and trustWhat questions should I ask a conveyancer in Perth about fees before hiring them?
crg26-conveyancer-CMP2Comparison and trustIs Strategic Settlements a reputable conveyancer in Perth?
crg26-conveyancer-COM1Commercial discoveryWho offers residential conveyancing and settlement services in Perth?
crg26-conveyancer-COM2Commercial discoveryConveyancers in Perth who handle off-the-plan apartment purchases for investors.
crg26-conveyancer-INF1InformationalWhat does a conveyancer actually do when you buy a house in WA?
crg26-conveyancer-INF2InformationalDo you need a conveyancer or settlement agent to buy a house in Western Australia?
crg26-conveyancer-INF3InformationalHow long does conveyancing take once a contract of sale is signed?
crg26-conveyancer-REC1Recommendationwho is the best conveyancer in Perth
crg26-conveyancer-REC2Recommendationrecommend a good conveyancer in Perth
crg26-conveyancer-REC3RecommendationWho can handle a house settlement in Perth on a tight 30 day deadline?
Cybersecurity consultant
IdTypeQuestion
crg26-cybersecurity_consultant-CMP1Comparison and trustHow can I tell whether a cybersecurity consultant in Perth is properly qualified?
crg26-cybersecurity_consultant-CMP2Comparison and trustIs Office Solutions IT a reputable cybersecurity consultant in Perth?
crg26-cybersecurity_consultant-COM1Commercial discoveryWho offers penetration testing and cybersecurity audits in Perth?
crg26-cybersecurity_consultant-COM2Commercial discoveryLooking for a cybersecurity consultant in Perth who understands mining and resources companies.
crg26-cybersecurity_consultant-INF1InformationalWhat does a cybersecurity consultant do when they assess a small business in Perth?
crg26-cybersecurity_consultant-INF2InformationalWhen does a WA business have to report a data breach under the Notifiable Data Breaches scheme?
crg26-cybersecurity_consultant-INF3InformationalHow does a penetration test differ from a vulnerability scan?
crg26-cybersecurity_consultant-REC1Recommendationwho is the best cybersecurity consultant in Perth
crg26-cybersecurity_consultant-REC2Recommendationrecommend a good cybersecurity consultant in Perth
crg26-cybersecurity_consultant-REC3RecommendationWe had a phishing incident at our Perth clinic and need cybersecurity help quickly.
Digital marketing agency
IdTypeQuestion
crg26-digital_marketing_agency-CMP1Comparison and trustHow do I compare two digital marketing agency proposals in Perth?
crg26-digital_marketing_agency-CMP2Comparison and trustIs The Start a reputable digital marketing agency in Perth?
crg26-digital_marketing_agency-COM1Commercial discoveryWhat digital marketing agencies provide paid search and social media management in Perth?
crg26-digital_marketing_agency-COM2Commercial discoveryDigital marketing agencies in Perth that work with hospitality and tourism businesses.
crg26-digital_marketing_agency-INF1InformationalWhat should a digital marketing agency in Perth actually deliver in the first 90 days?
crg26-digital_marketing_agency-INF2InformationalWhat is the difference between agency fees and ad spend for a Perth business?
crg26-digital_marketing_agency-INF3InformationalHow do paid ads differ from organic marketing in cost and speed?
crg26-digital_marketing_agency-REC1Recommendationwho is the best digital marketing agency in Perth
crg26-digital_marketing_agency-REC2Recommendationrecommend a good digital marketing agency in Perth
crg26-digital_marketing_agency-REC3RecommendationWhich Perth digital marketing agency suits a startup with a small monthly budget?
Electrician
IdTypeQuestion
crg26-electrician-CMP1Comparison and trustWhat licence checks should I do before letting an electrician work on my Perth home?
crg26-electrician-CMP2Comparison and trustIs Westline Electricians Perth a reputable electrician in Perth?
crg26-electrician-COM1Commercial discoveryWho provides emergency electrical callouts in Perth?
crg26-electrician-COM2Commercial discoveryLooking for an electrician in Perth who installs EV chargers at home.
crg26-electrician-INF1InformationalWhat does an electrician do during a switchboard upgrade on an older Perth home?
crg26-electrician-INF2InformationalDo you need a licensed electrician to replace a power point in Western Australia?
crg26-electrician-INF3InformationalHow long does it take to rewire a house?
crg26-electrician-REC1Recommendationwho is the best electrician in Perth
crg26-electrician-REC2Recommendationrecommend a good electrician in Perth
crg26-electrician-REC3RecommendationWho can fix a power outage in one room of my Perth house tonight?
Home renovation builder
IdTypeQuestion
crg26-home_renovation_builder-CMP1Comparison and trustHow can I compare two builder quotes for a Perth renovation properly?
crg26-home_renovation_builder-CMP2Comparison and trustWOW Homes Perth reviews, are they any good?
crg26-home_renovation_builder-COM1Commercial discoveryWhich builders in Perth do home extensions and full renovations?
crg26-home_renovation_builder-COM2Commercial discoveryHome renovation builders in Perth who specialise in heritage homes in the western suburbs.
crg26-home_renovation_builder-INF1InformationalWhat is involved in a home renovation project from planning to handover in Perth?
crg26-home_renovation_builder-INF2InformationalWhen does a builder need to be registered to do home renovations in Western Australia?
crg26-home_renovation_builder-INF3InformationalHow long does a kitchen renovation usually take from start to finish?
crg26-home_renovation_builder-REC1Recommendationwho is the best home builder in Perth
crg26-home_renovation_builder-REC2Recommendationrecommend a good home builder in Perth
crg26-home_renovation_builder-REC3RecommendationWho in Perth can renovate a 1970s bathroom and kitchen on a mid-range budget?
IT managed services
IdTypeQuestion
crg26-it_managed_services-CMP1Comparison and trustWhat should a managed IT services contract in WA include before I sign it?
crg26-it_managed_services-CMP2Comparison and trustIs Insource IT a reputable IT support company in Perth?
crg26-it_managed_services-COM1Commercial discoveryWho provides managed IT services for small offices in Perth?
crg26-it_managed_services-COM2Commercial discoveryWhich IT support companies in Perth look after law firms and accounting practices?
crg26-it_managed_services-INF1InformationalWhat does a managed IT services provider actually include for a small business in Perth?
crg26-it_managed_services-INF2InformationalHow is managed IT support usually priced for a WA business, per user or per device?
crg26-it_managed_services-INF3InformationalWhy do small businesses move from break-fix IT support to managed services?
crg26-it_managed_services-REC1Recommendationwho is the best IT support company in Perth
crg26-it_managed_services-REC2Recommendationrecommend a good IT support company in Perth
crg26-it_managed_services-REC3RecommendationMy Perth office has 15 staff and no IT person, who should we call for support?
Mortgage broker
IdTypeQuestion
crg26-mortgage_broker-CMP1Comparison and trustHow do I compare mortgage brokers in Perth beyond the lowest interest rate?
crg26-mortgage_broker-CMP2Comparison and trustIs Orange Mortgage and Finance Brokers Perth a reputable mortgage broker in Perth?
crg26-mortgage_broker-COM1Commercial discoveryWhich mortgage brokers in Perth offer refinancing and first home loans?
crg26-mortgage_broker-COM2Commercial discoveryWhich Perth mortgage brokers work with first home buyers in the northern suburbs?
crg26-mortgage_broker-INF1InformationalHow does a mortgage broker get paid when they arrange a home loan in WA?
crg26-mortgage_broker-INF2InformationalWhat documents do I need to give a Perth mortgage broker for a home loan application?
crg26-mortgage_broker-INF3InformationalHow long does home loan pre-approval usually last?
crg26-mortgage_broker-REC1Recommendationwho is the best mortgage broker in Perth
crg26-mortgage_broker-REC2Recommendationrecommend a good mortgage broker in Perth
crg26-mortgage_broker-REC3RecommendationWho can arrange a home loan in Perth for a self-employed borrower with variable income?
Pest control
IdTypeQuestion
crg26-pest_control-CMP1Comparison and trustWhat should a pest control quote and warranty cover in Perth?
crg26-pest_control-CMP2Comparison and trustIs Ecofriendly Pest Control Perth a reputable pest control company in Perth?
crg26-pest_control-COM1Commercial discoveryWho offers termite inspections and treatments in Perth?
crg26-pest_control-COM2Commercial discoveryPest controllers in Perth who service restaurants and commercial kitchens.
crg26-pest_control-INF1InformationalHow do pest controllers treat a termite infestation in a Perth home?
crg26-pest_control-INF2InformationalDoes a pest controller need a licence to apply pesticides in Western Australia?
crg26-pest_control-INF3InformationalHow long does pest control treatment take to work?
crg26-pest_control-REC1Recommendationwho is the best pest control in Perth
crg26-pest_control-REC2Recommendationrecommend a good pest control in Perth
crg26-pest_control-REC3RecommendationWho can treat a cockroach infestation in my Perth rental before inspection?
Plumber
IdTypeQuestion
crg26-plumber-CMP1Comparison and trustHow do I check a plumber's licence and insurance before hiring in Perth?
crg26-plumber-CMP2Comparison and trustIs G.X.R Plumbing & Gas a reputable plumber in Perth?
crg26-plumber-COM1Commercial discoveryWhat plumbing companies in Perth offer 24 hour emergency repairs?
crg26-plumber-COM2Commercial discoveryPlumbers in Perth who service strata complexes and apartment buildings.
crg26-plumber-INF1InformationalWhat does a plumber do during a hot water system replacement in a Perth home?
crg26-plumber-INF2InformationalWhich plumbing jobs legally need a licensed plumber in Western Australia?
crg26-plumber-INF3InformationalWhat causes a blocked drain, and how do plumbers clear it?
crg26-plumber-REC1Recommendationwho is the best plumber in Perth
crg26-plumber-REC2Recommendationrecommend a good plumber in Perth
crg26-plumber-REC3RecommendationWho can send a plumber to my Perth home this morning for a burst pipe?
Real estate agency
IdTypeQuestion
crg26-real_estate_agency-CMP1Comparison and trustWhat should I check before signing an agency agreement with a Perth real estate agent?
crg26-real_estate_agency-CMP2Comparison and trustIs Inhabit Property a reputable real estate agent in Perth?
crg26-real_estate_agency-COM1Commercial discoveryWhat real estate agencies in Perth handle both sales and property management?
crg26-real_estate_agency-COM2Commercial discoveryReal estate agents in Perth who specialise in apartment sales near the river.
crg26-real_estate_agency-INF1InformationalHow does selling a house through a real estate agent work in WA?
crg26-real_estate_agency-INF2InformationalDo real estate agents in Western Australia need to hold a licence or registration?
crg26-real_estate_agency-INF3InformationalHow are real estate agent commissions usually calculated when selling a house?
crg26-real_estate_agency-REC1Recommendationwho is the best real estate agent in Perth
crg26-real_estate_agency-REC2Recommendationrecommend a good real estate agent in Perth
crg26-real_estate_agency-REC3RecommendationWhich agent should I call for an appraisal of my unit in Perth's inner suburbs?
Recruitment agency
IdTypeQuestion
crg26-recruitment_agency-CMP1Comparison and trustWhat should I ask a recruitment agency in Perth about guarantees and replacement terms?
crg26-recruitment_agency-CMP2Comparison and trustIs Hays a reputable recruitment agency in Perth?
crg26-recruitment_agency-COM1Commercial discoveryWhich recruitment agencies in Perth place accounting and finance staff?
crg26-recruitment_agency-COM2Commercial discoveryRecruitment agencies in Perth that supply workers to FIFO mining and construction projects.
crg26-recruitment_agency-INF1InformationalHow does a recruitment agency find and screen candidates for a Perth employer?
crg26-recruitment_agency-INF2InformationalWhat fees do recruitment agencies in WA usually charge employers for a permanent hire?
crg26-recruitment_agency-INF3InformationalWhen do employers use contract staff instead of permanent hires?
crg26-recruitment_agency-REC1Recommendationwho is the best recruitment agency in Perth
crg26-recruitment_agency-REC2Recommendationrecommend a good recruitment agency in Perth
crg26-recruitment_agency-REC3RecommendationWhich agency in Perth can fill a bookkeeper role within two weeks?
Roofer
IdTypeQuestion
crg26-roofer-CMP1Comparison and trustWhat are the warning signs of a dodgy roofing contractor in Perth?
crg26-roofer-CMP2Comparison and trustIs Roof Repairs Perth WA a reputable roofer in Perth?
crg26-roofer-COM1Commercial discoveryWhich roofing companies in Perth do re-roofing and gutter replacement?
crg26-roofer-COM2Commercial discoveryRoofers in the Perth Hills who repair storm damage and replace metal roofs.
crg26-roofer-INF1InformationalHow does a roofer repair a leaking tile roof on a Perth home?
crg26-roofer-INF2InformationalDoes re-roofing a house in Western Australia need a building permit?
crg26-roofer-INF3InformationalHow long does a tiled roof last before it needs replacing?
crg26-roofer-REC1Recommendationwho is the best roofer in Perth
crg26-roofer-REC2Recommendationrecommend a good roofer in Perth
crg26-roofer-REC3RecommendationWhich roofer in Perth can fix a roof leak after heavy rain this week?
SEO agency
IdTypeQuestion
crg26-seo_agency-CMP1Comparison and trustWhat red flags should I look for before hiring an SEO agency in Perth?
crg26-seo_agency-CMP2Comparison and trustIs Perth SEO Studio a reputable SEO agency in Perth?
crg26-seo_agency-COM1Commercial discoveryWhich agencies offer local SEO services in Perth?
crg26-seo_agency-COM2Commercial discoveryLooking for an SEO agency in Perth that specialises in ecommerce stores.
crg26-seo_agency-INF1InformationalWhat does an SEO agency actually do for a small business in Perth each month?
crg26-seo_agency-INF2InformationalWhat affects the monthly cost of SEO for a small business in WA?
crg26-seo_agency-INF3InformationalHow long does SEO usually take before a new website starts getting traffic?
crg26-seo_agency-REC1Recommendationwho is the best SEO agency in Perth
crg26-seo_agency-REC2Recommendationrecommend a good SEO agency in Perth
crg26-seo_agency-REC3RecommendationWhich SEO agency suits a Perth tradie business on a tight monthly budget?
Solar installer
IdTypeQuestion
crg26-solar_installer-CMP1Comparison and trustWhat should I check about a solar installer in Perth before I pay a deposit?
crg26-solar_installer-CMP2Comparison and trustIs Perth Solar Force a reputable solar installer in Perth?
crg26-solar_installer-COM1Commercial discoveryWho installs rooftop solar and home batteries in Perth?
crg26-solar_installer-COM2Commercial discoverySolar installers in Perth who specialise in battery storage for older homes.
crg26-solar_installer-INF1InformationalHow does solar panel installation work on a typical Perth house roof?
crg26-solar_installer-INF2InformationalDo you need approval from the network operator to install rooftop solar in Perth?
crg26-solar_installer-INF3InformationalHow many solar panels does an average house need?
crg26-solar_installer-REC1Recommendationwho is the best solar installer in Perth
crg26-solar_installer-REC2Recommendationrecommend a good solar installer in Perth
crg26-solar_installer-REC3RecommendationWhich solar installer in Perth suits a family with high electricity bills?
Web design agency
IdTypeQuestion
crg26-web_design_agency-CMP1Comparison and trustWhat should I check in a Perth web design agency's portfolio before signing?
crg26-web_design_agency-CMP2Comparison and trustIs The Web Shop a reputable web design agency in Perth?
crg26-web_design_agency-COM1Commercial discoveryWhich companies build custom websites for small businesses in Perth?
crg26-web_design_agency-COM2Commercial discoveryWhich Perth web design agencies build websites for medical practices and clinics?
crg26-web_design_agency-INF1InformationalHow long does it take a web design agency to build a business website in WA?
crg26-web_design_agency-INF2InformationalWhat makes one Perth web design quote cost much more than another?
crg26-web_design_agency-INF3InformationalWhat separates a template website from a fully custom website?
crg26-web_design_agency-REC1Recommendationwho is the best web design agency in Perth
crg26-web_design_agency-REC2Recommendationrecommend a good web design agency in Perth
crg26-web_design_agency-REC3RecommendationI need a website redesigned in Perth before January, who can take it on?

Surfaces and parameters

All requests went through the DataForSEO API, logged out, with Perth sent as the location on every request.

Endpoints and parameters
SurfaceEndpointParametersLocation
Google AI Overview, plus organic top 10 and local packserp/google/organic/task_postload_async_ai_overview true, se_domain google.com.au, depth 10, desktop, EnglishPerth, Western Australia (1000676)
Google AI Modeserp/google/ai_mode/task_postdesktop, EnglishPerth, Western Australia (1000676)
Google Maps baseline, one per industry head termserp/google/maps/task_postdepth 20Perth, Western Australia (1000676)

Collection rounds

Five rounds on five consecutive days, each posted in the late afternoon Perth time with identical settings.

Collection rounds
RoundPosted (Perth time)
19 November 2026, 16:11 to 16:13
210 November 2026, 16:12 to 16:13
311 November 2026, 16:12 to 16:15
412 November 2026, 16:12 to 16:14
513 November 2026, 16:12 to 16:14

2,100 requests (2,000 AI, 100 Maps), every one returned. AI Mode answered all 1,000 of its requests. An AI Overview appeared on 942 of 1,000 searches; the other 58 are recorded as absent, never as empty answers.

Reading the answers

Every answer was read by fixed rules, not by hand. A pilot on 3 November 2026 found the first rules reading section headings, trade words and source links as businesses; four rule changes fixed that before the question set was frozen, and the rules were frozen as version 1.6 before the analysis.

We then hand-scored a sample of 195 answers drawn after the rules were frozen: 645 rows.

Extraction accuracy
CheckResult
Rows where the rules and the hand check agree580 of 645, 89.9%
When the rules say "recommended", it was411 of 432, 95.1%
Recommendations the rules found411 of 483, 85.1%
Business cards found304 of 304
Recommendations outside business cards, found107 of 179, 59.8%

The rules miss some recommendations, mostly those written in prose, so the share of cited businesses that are also recommended is understated (by about 9 to 10 points in the sample) and recurrence is understated. A second check by an AI model (ChatGPT) agreed with the hand scoring on all 25 rows it was given, mostly easy ones.

Matching Google-hosted references

Each Google-hosted reference displays a business name and links to a Google place. We matched references to businesses by the displayed name: 1,937 of the 1,999 references matched a business. An audit decoded the place identifier in every reference link. In 9 of the 508 places in the data, the same place appears under the names of different businesses, and in at least one answer Google's own response pairs a business name with another business's place. The report therefore gives the Google-hosted sensitivity as a range: all name matches, then leaving out the 9 shared places, then also requiring the displayed name to equal the recommended name exactly.

Registered exclusions and the two versions of each figure

The registered protocol excludes from the analysis businesses that Google did not corroborate (no Google identifier, Maps or local-pack record, business card or Google-hosted reference anywhere in the collection), and one directory that is not a business. The first analysis script did not apply this rule; it was caught while checking the findings. The report gives the registered version, with the rule applied, and the as-run version without it beside it where they differ. The published dataset carries the extraction before this exclusion.

Statistical approach

  • Shares carry bootstrap intervals over the 200 questions (2,000 resamples), because answers to the same question are not independent.
  • The informational-citation comparison uses each industry's Google Maps results as a frame that does not depend on the outcome, with a Mantel-Haenszel odds ratio pooled over industries and Holm-adjusted per-industry Fisher tests.
  • Review count, rating, Maps position, organic top 10 and local-pack presence are modelled with GEE logistic regression clustered by question, with mixed-effects and leave-one-industry-out checks. These models cover only businesses with a Google Maps or local-pack record.
  • Recurrence is counted against the rounds in which a question produced an answer, not against five.
  • Every result is an association. Nothing in the method supports a causal reading.

Data and reproducing the figures

The 2,000 AI observations are published as CSV and JSON, one row per request, with the question, the businesses named and recommended as written, and every top-level reference. The report's figures are produced by scripts that read the study database without changing it and give identical output on every run.

The analysis scripts are public in the study's code repository, so every figure's calculation can be read line by line. The study database and the raw responses are not published, so the scripts cannot be rerun end to end without collecting new responses.

Provenance and cost

Published by
AI SEO Perth
Operated by
Search Scope, an SEO agency in Perth; SEO agency is one of the 20 industries measured
Researcher
Dorian Menard
Collection period
9 to 13 November 2026
Method version
crg26 protocol, extractor v1.6
Requests
2,000 AI requests (1,942 answers) and 100 Google Maps captures
Data cost
USD 2.68 after DataForSEO's refunds; USD 2.74 charged at posting